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Information Technology and Arbitration: A Practioner's Guide by Thomas Schultz

Information Technology and Arbitration: A Practioner's Guide

By Thomas Schultz


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In this first handbook on Online Dispute Resolution (ODR) what is likely to become one of tomorrow’s incontrovertible topics in the field of arbitration, a well-known expert in ODR guides the reader through the reasons to use IT and its practicalities, the choices made by the prevalent arbitration institutions in this regard, and the legal limits to the use of such technologies. His powerful ‘toolbox’ includes a wealth of practice guidelines, drafting suggestions for arbitrators or parties wishing to use IT, and checklists and reminders to be used in practice. Among the efficiency-promoting IT tools thoroughly explained are the following:

• case management websites;

• videoconferencing;

• live notes;

• ODR platforms as ready-to-use solutions;

• online filing; and

• e-mail.

The presentation focuses on the IT systems developed by major arbitral institutions like the International Chamber of Commerce (ICC), the American Arbitration Association (AAA), and the World Intellectual Property Organization (WIPO), with detailed guidance through their case management websites, virtual case rooms, extranets, and other IT tools allowing multiparty communications.

Publish Date 07/19/2006
Product Line Kluwer Law International
ISBN 9789041125156
SKU 10058110-0001
Table of Contents

Contents, Abbreviations, Foreword, Preface, Introduction Chapter 1: Setting the stage I. Developments of IT in dispute resolution II. Why IT? III. When to use IT? IV. How to use IT? V. Fundamental communication Chapter 2: Information technologies for arbitration I. Case management II. Videoconferencing III. Other uses of technology IV. Technologies of the future? 3D Shared virtual workspaces Chapter 3: Current practice at arbitration institutions I. State of practice II. Guidelines of the International Chamber of Commerce Chapter 4: Legal framework I. Due process issues II. Confidentiality issues Chapter 5: Practice guidelines I. Frequent concerns and responses II. E-mailing III. Videoconferencing IV. Defining a communications protocol Chapter 6: Drafting suggestions I. Arbitration agreements II. Procedural order III. Initiation form IV. Incident form Chapter 7: Checklists, reminders, and charts I. Main tasks II. E-mailing III. Videoconferencing VI. Charts for IT usage, Bibliography, List of figures Index, About the Author