Healthcare Registration is written for directors of admissions and their staff. It offers simple, straightforward information, with tips on how to run the department more efficiently. Each issue focuses on patient relations, with regular information on up-front collections, problems in admitting area, employee management issues, and productivity.
Healthcare Registration brings you up-to-the-minute briefings on how to:
- Overcome challenges in patient access services and help staff embrace change
- Come to terms with the front-end role in complex coding issues
- Be assertive and boost point-of-service collections without offending patients
- Avoid fraud and abuse allegations by getting it right the first time
- Identify new technology to improve productivity and performance
- Deliver excellent customer service to boost patient satisfaction and loyalty