Policies Product Platform Terms of Use - SAP Policies - Shipping, Returns & Cancellations

Policies - Shipping, Returns & Cancellations

Shipping

Shipping and handling charges are based on shipping method, location and the weight.

Returns

All returns require an RMA (Return Material Authorization) number to be processed for credit. To request your RMA or view our return policy, please visit http://support.cch.com/myaccount. Returns made with RMA are processed within 2 weeks from receipt in our warehouse.