By Susan Lasser, J.D.
82K products included in recall. The company will provide a full refund for affected USB charging cables and free repairs for relays and digital wireless guitar systems.
Yamaha Guitar Group Inc., of Calabasas, California, is recalling about 82,000 Line 6 Relay G10 Digital Wireless Guitar Systems and USB Charging Cables because the lithium-ion battery can overheat and the battery cover can separate with force, posing fire and injury hazards. In addition, about 4,700 of these products were sold in Canada and are included in the recall (CPSC Recall Notice, No. 20-089, March 12, 2020).
Incidents and injuries. Yamaha is aware of four incidents worldwide of the battery cover separating forcefully from the transmitter, including one report of minor property damage. However, no injuries have been reported.
Product description. The recall involves Line 6 Relay G10, G10S (G10SR), and G10T Digital Wireless Guitar System (G10 Family of Products) that allows an electric guitar to be connected wirelessly to an amplifier. The system consists of a transmitter, a receiver, and a charger. The receivers have both a 1/4" and an XLR output to connect to an amplifier or other audio equipment. The products are black in color. The Relay G10T transmitter is stamped "Relay G10" and has a four-digit date code followed by a six-digit individual serial number. The recall notice notes the following serial numbers: G10—Serial #6601000001; G10S (G10SR)—Serial #6736000001; and G10T—Serial #6640000001.
The products were manufactured in China and sold at Guitar Center, Sweetwater Sound, Musicians Friend, Sam Ash, and other small retailers nationwide and online at Amazon.com from March 2016 through December 2019—for about $180 for the G10, $250 for the G10S, $100 for the G10T, and about $15 for the USB Charging cable.
Remedy. Consumers should stop using the recalled products immediately and contact Yamaha to receive a free repair for the G10 Family of Products, and a full refund for the G10T USB charging cable.
Customer contact. For more information, customers may contact Yamaha toll-free at 877- 865-4636 from 8 a.m. to 4 p.m. PT, Monday through Friday; or online at www.line6.com and click on "Corrective Action," or go to www.line6.com/g10recall for information on how to download a firmware update for the G10 Family of Products and to get a refund for the charging cable.
Companies: Yamaha Guitar Group Inc.
MainStory: TopStory ProductRecallsNews RecallNewsStory ElectronicProductsNews GCNNews
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