By Susan Engstrom
Consumers are urged to schedule a free repair immediately.
Lochinvar LLC, of Lebanon, Tennessee, is recalling about 34,300 Lochinvar condensing residential boilers because the boiler’s flue grommet can deteriorate and dislodge during use and allow the boiler to emit carbon monoxide, posing a risk of carbon monoxide poisoning. The recall also includes an additional 3,642 boilers that were sold in Canada (CPSC Recall Notice, No. 20-141, June 18, 2020).
Incidents and injuries. The firm has received seven reports of boilers’ flue grommets deteriorating, including one report of two nonfatal injuries involving carbon monoxide poisoning, and two reports of carbon monoxide emission not involving an injury.
Product description. This recall includes residential condensing boilers, combi boilers, and packaged systems sold after August 2016. They were sold under the Lochinvar, A. O. Smith, and State Pro line brand names and have serial numbers with in the range of 103475818 through 115078306. The model number and serial number can be found on the data plate on the product located on the unit’s rating plate, which is located either on the outer jacket of the unit or on the underside of the removable front jacket plate. The brand name is printed on the front of each unit. A complete list of the affected model numbers can be found on the Consumer Product Safety Commission’s (CPSC) website at www.cpsc.gov.
The boilers were manufactured in the United States and were sold by independent contractors, plumbers, and plumbing supply vendors and distributors from August 2016 through June 2020, for between $8,000 and $25,000, including installation.
Remedy. Consumers with the recalled boilers should immediately contact the installer or a qualified technician to schedule a free repair. Consumers who continue use of the boilers while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on every level of the home.
Important CPSC Recall Remedy Notice Due to COVID-19. CPSC is advising consumers that because of the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall notices may not be currently available. Consumers should check with the recalling companies for further details. Moreover, the agency notice reminds consumers that CPSC and the recalling firms urge consumers not to use recalled products.
Customer contact. For more information, customers may contact Lochinvar toll-free at 833-232-9706 from 8 a.m. to 8 p.m. ET Monday through Friday. Check for the recalled boilers’ serial number at www.waterheaterrecall.com, and select the look-up feature for the flue grommet recall. Consumers with Lochinvar-branded boilers can find a qualified service technician by visiting http://green.lochinvar.com/support/contractorlocator.aspx. Consumers with A. O. Smith or State Proline-branded boilers should contact their installer. If consumers do not know their installer, contact Lochinvar toll free at 833-232-9706.
Companies: Lochinvar LLC
MainStory: TopStory ProductRecallsNews RecallNewsStory HouseholdProductsNews GCNNews
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