By Colleen Kave, J.D.
Sony Electronics, Inc., of San Diego, California, has recalled around 1,700 Panasonic battery packs used in Sony Electronics laptop computers because the lithium-ion battery packs can overheat, posing burn and fire hazards. An additional 21 battery packs were sold in Canada (CPSC Recall Notice, No. 16-197, June 15, 2016).
Incidents and injuries. No incidents or injuries have been reported.
Product description. This recall involves Panasonic lithium-ion battery packs installed in 18 models of Sony’s VAIO Series laptop computers. The Panasonic battery packs were also sold separately and installed by Sony as part of repairs. Panasonic battery packs included in this recall have model number VGP-BPS26 and part numbers 1-853-237-11 and 1-853-237-21. Panasonic battery pack model and part numbers are printed on the back of the battery pack. Recalled model numbers for the Sony VAIO Series laptop computers are: SVE15132CXW; SVE15134CXP; SVE15134CXS; SVE15134CXW; SVE15135CXW; SVE151390X; SVE1513APXS; SVE1513BCXS; SVE1513JCXW; SVE1513KCXS; SVE1513MCXB; SVE1513MCXW; SVE1513MPXS; SVE1513RCXB; SVE1513RCXS; SVE1513RCXW; SVE1513TCXW; and SVE171390X.
These battery packs, which were manufactured in China by SANYO ENERGY (Suzhou) CO, Ltd., were sold at Best Buy, Sony retail stores, other consumer electronic stores nationwide and online at http://www.store.sony.com/ and other websites from February 2013 through October 2013 for between $550 and $1,000 as part of Sony VAIO laptops and for about $170 for battery packs sold separately.
Remedy. Consumers should stop using the recalled battery packs immediately, power off the laptop, remove the battery, and follow instructions to obtain a free replacement. Until a replacement battery pack is received, consumers can use the laptop by plugging in the AC power only.
Customer contact. For more information, customers may contact Sony Electronics toll-free at 888-476-6988 from 8 a.m. to 12 a.m. ET Monday through Friday or 9 a.m. to 8 p.m. ET Saturday and Sunday or online at www.sony.com, click on "Support" and then "Support Alerts."
Companies: Sony Electronics, Inc.; SANYO ENERGY (Suzhou) CO, Ltd.
MainStory: TopStory ProductRecallsNews HouseholdProductsNews
Interested in submitting an article?
Submit your information to us today!Learn More