By Susan Lasser, J.D.
ISO Beauty, of Chatsworth, California, has recalled about 73,000 Ionic Pro hair dryers because the cord can become brittle near the base of the dryer, posing burn hazards. In addition, about 1,000 hair dryers sold in Canada are being recalled as well. The recall is voluntary by the company, under the Consumer Product Safety Commission’s (CPSC) "Fast Track Recall" process (CPSC Recall Notice, No. 18-098, February 14, 2018).
Incidents and injuries. ISO Beauty has received 35 reports of the dryers sparking or smoking, including two reports of flames coming from the dryers and three reported burn injuries to hands or fingers.
Product description. The recall involves the Ionic Pro 2000 and 2000W hand-held hair dryers sold under the ISO Beauty and Proliss brand names. The bottom rear of the dryers has "ISO" or "Proliss" printed on it, as well as model number HD-1820. The dryers were sold in the following colors: black, white, white pearl, peacock, white zebra, pink leopard, blue, and giraffe.
The dryers were manufactured in China and imported by ISO Beauty. From March 2013 through January 2018, they were sold online at Groupon.com, Target.com, ISObeauty.com, Proliss.com, and Amazon.com January 2018 for between $30 and $40.
Remedy. Consumers are advised to stop using the recalled hair dryers immediately and contact ISO Beauty for instructions on removing the cord and receiving a refund in the form of a credit for a replacement product from the firm.
Customer contact. For more information, customers may contact ISO Beauty at 1-800-490-5919, between 7 a.m. and 9 p.m. PT, Monday through Friday; or online at isobeauty.com and click on "Product Recall."
Companies: ISO Beauty Inc.
MainStory: TopStory ProductRecallsNews HouseholdProductsNews
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