Products Liability Law Daily Ford recalls over 2.1M vehicles due to door latch danger
Thursday, June 11, 2020

Ford recalls over 2.1M vehicles due to door latch danger

By Susan Lasser, J.D.

Previously recalled vehicles may not have been repaired correctly.

Ford Motor Company (Ford) is recalling about 2,147,323 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. Although these vehicles were previously recalled and repaired under National Highway Traffic Safety Administration (NHTSA) recall numbers 15V246, 16V643, or 17V210, the repairs may not have been completed properly. A component within the door latches may break, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant (NHTSA Recall Notice, No. 20V331, Report receipt date: June 8, 2020).

ODI RQ. In December 2019, NHTSA’s Office of Defects Investigation (ODI) opened a Recall Query (RQ) to assess the effectiveness of Ford’s safety recalls 15V246 and 17V210, addressing the latch pawl spring tab in Ford Fiesta, Fusion, and Lincoln MKZ vehicles [see Products Liability Law Daily’s January 9, 2020 analysis]. Ford issued safety recall 15V246 to remedy the latch pawl spring tab of approximately 336,873 vehicles, manufactured between February 1, 2012, and May 31, 2013, in response to ODI investigation EA15-002, which concluded that the latch pawl spring tab can break, potentially causing the door to open while the vehicle was being driven. Later, Ford issued safety recall 17V210, expanding the population of recall 15V246 by approximately 191,432 vehicles, manufactured between June 1, 2013, and October 31, 2013. ODI had received 109 complaints alleging incidents of doors opening while the subject vehicles were being driven—many complaints involved vehicles included in the recalls and others were based on vehicles that fell outside the recall population. ODI’s recall query was opened to assess the scope and remedy for recalls 15V246 and 17V210.

Remedy. Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners also will have the option to inspect their own vehicle’s door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 20, 2020, and Ford's number for this recall is 20S30.

Contact information. Owners may contact Ford customer service at 1-866-436-7332. Owners also may contact the National Highway Traffic Safety Administration Vehicle Safety Hot line at 1-888-327-4236 (TTY 1-800-424-9153), or go to

Companies: Ford Motor Co.

MainStory: TopStory ProductRecallsNews MotorVehiclesNews RecallNewsStory GCNNews

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