By Susan Lasser, J.D.
Doors on affected vehicles may open unexpectedly. All four door latches on these cars must be replaced.
Ford Motor Company and Volvo are recalling 5,641,577 cars built with certain Kiekert USA (Kiekert) C1A door latches because a component within the door latches may break as a result of excessive temperatures within the door, making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury or the risk of a crash (NHTSA Recall Notice, No. 20E010, Report receipt date: March 2, 2020).
Remedy. Ford and Volvo have recalls notifying their owners, and their dealers will replace all four door latches, free of charge.
Contact information. Owners may contact Ford customer service at 1-866-436-7332 or Volvo customer service at 1-800-458-1552. Owners also may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Companies: Ford Motor Co. and Volvo Car Group
MainStory: TopStory ProductRecallsNews RecallNewsStory GCNNews MotorVehiclesNews MotorEquipmentNews
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