By Susan Lasser, J.D.
Heating element failure will be remedied by a free repair.
Cove Appliance Inc., of Madison, Wisconsin, has recalled about 42,000 Cove Appliance 24-inch built-in dishwashers because the heating element in the dishwasher can fail to shut off properly and can overheat, posing a fire hazard (CPSC Recall Notice, No. 21-151, June 16, 2021).
Incidents and injuries. The firm has received five reports of burning smells, flames, and smoking inside the dishwashers. No injuries have been reported, however.
Product description. This recall involves Cove Appliance 24-inch built-in residential dishwashers, model numbers DW2450 and DW2450WS. The recalled dishwashers have serial numbers 20000100 through 20044445. The model number, serial number, and date code are printed on the product rating plate located inside the dishwasher. "Cove" is printed on the outside of the door and on the far-right side of the control panel, located on the top of the unit’s door.
The dishwashers were manufactured in the United States; and they were sold at home appliance stores nationwide from February 2018 through May 2021, for between $2,400 and $2,500.
Remedy. Consumers immediately should stop using the recalled dishwashers, unplug them from their power source, and contact Cove Appliance to schedule a free repair. Cove Appliance will install a second thermal protection device and replace the dishwasher’s heating element.
Important CPSC Recall Remedy Notice Due to COVID-19. CPSC is advising consumers that because of the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall notices may not be currently available. Consumers should check with the recalling companies for further details. Moreover, the agency notice reminds consumers that CPSC and the recalling firms urge consumers not to use recalled products.
Customer contact. For more information, customers may contact Cove Appliance toll-free at 888-651-9376, from 8:30 a.m. to 5 p.m. CT Monday through Friday; by e-mail at [email protected]; or online at www.coveappliance.com/recall or at www.coveappliance.com and click "learn more" in the safety recall section.
Companies: Cove Appliance Inc.
MainStory: TopStory ProductRecallsNews HouseholdProductsNews RecallNewsStory GCNNews
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