By Colleen Kave, J.D.
The Consumer Product Safety Commission (CPSC) and Samsung are working together to address potential safety concerns affecting certain top-load washing machines manufactured between March 2011 and April 2016. In a statement released Wednesday, Samsung explained that in rare cases, affected units may experience abnormal vibrations that could pose a risk of personal injury or property damage when washing bedding, bulky or water resistant items. Based on recommendations from the company, CPSC has advised consumers to use only the delicate cycle when washing such items. The lower spin speed in the delicate cycle lessens the risk of impact injuries or property damage due to the washing machine becoming dislodged (CPSC Press Release, September 28, 2016).
CPSC indicated that it is cooperating with Samsung to develop a remedy that will ensure that there are no further incidents, and that it will provide updated information as it becomes available.
Consumers can contact Samsung at 1-844-483-3881 or online at www.samsung.com/us/support/tlw for more information. CPSC advises consumers to report any incidents to the agency via www.SaferProducts.gov.
MainStory: TopStory CPSCNews HouseholdProductsNews
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