By Susan Lasser, J.D.
Consumers have the option of receiving a full refund or a free replacement product.
Quest Products LLC, of Pleasant Prairie, Wisconsin, has recalled about 153,000 ALOCANE® Emergency Burn Pads because the packaging is not child resistant as required by the Poison Prevention Packaging Act. The pads contain lidocaine, posing a risk of poisoning to young children (CPSC Recall Notice, No. 20-019, November 14, 2019).
Incidents and injuries. No incidents or injuries have been reported.
Product description. The recall involves ALOCANE® Emergency Burn Pads which come in a white and red box with "MAXIMUM STRENGTH ALOCANE® Emergency Burn Pads" printed on the front of the box. The product is an over the counter gel infused pad with lidocaine (4 percent) as the active ingredient. The pads are sold in a 10-count box and a 15-count box with the lot numbers 4179, 4180, 4235, 4645, 4646, or 4698 printed next to the barcode on the box. The UPC number for the affected product is 8-46241-02448-7 and can be found on the bottom of the box.
The pads were manufactured in the United States, and were sold at Walgreens, Walmart, Target, Kroger, Meijer, and other pharmacies nationwide. They also were sold online at Amazon.com, HomeDepot.com, Overstock.com, MyQuestStore.com, and Alocane.com from March 2018 through June 2019 for about $9.
Remedy. Consumers should stop using the recalled burn pads immediately, store the pads in a safe location out of reach of children, and contact Quest Products to return the pain-relieving pads for either a free ALOCANE® Emergency Burn Gel 2.5-ounce child-resistant tube or a full refund.
Customer contact. For more information, customers may contact Quest Products at 800-650-0113 from 9 a.m. to 5 p.m. CT, Monday through Friday; or online at www.alocane.com and click on "Contact Us."
Companies: Quest Products LLC
MainStory: TopStory ProductRecallsNews DrugsNews HouseholdProductsNews
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