Indiana unveils new UI system
Thursday, May 2, 2019

Indiana unveils new UI system

By Payroll and Entitlements Editorial Staff

The Indiana Department of Workforce Development (DWD) has completed a major redesign of its Uplink Employer Self-Service system (ESS) to better meet the needs of employers.

ESS provides employers with online access to Unemployment Insurance account information, including report submission, tax payments, and information on account issues.

The ESS makeover includes: online, printable copies of notices and mailings; informative menus featuring easier to read fonts and graphics; simplified user roles; consolidated wage and contribution reporting; and fully integrated electronic payment options.

With the new system, employers now will file one quarterly report, and electronic filing is required unless the employer has been granted an electronic reporting waiver. A fully integrated electronic payment system with a free e-check option eliminates the need to go to a separate website to pay.

Also, employers can use their email addresses to access the ESS system, use shared services for payroll and reporting, and designate multiple people to receive critical DWD communications like merit rate notices via online access.

The new ESS is best viewed using Internet Explorer 9+ or the latest versions of Google Chrome, Firefox or Safari as the browser.

DWD launched ESS in 2007 to provide employers with online access to their Unemployment Insurance account information, which includes submitting reports, making tax payments, and 

DWD embarked on the redesign after surveying employers to learn what changes they would most like to see to the ESS system. The purpose of the effort is to deliver better government service to employers and their agents with an easy-to-use system that promotes a paperless environment.

The improvements to the ESS system also will lead to increased reporting accuracy, reduced opportunities for benefit fraud, and better data for informed decision-making.

To access the system, visit: (DWD News Release, 4/3/2019).

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