A well-known business adage says, “You can’t manage it if you don’t measure it.” Learn how to collect relevant data and measure those aspects of your compliance program that will demonstrate its effectiveness. Through well-defined key performance indicators, a compliance officer can see patterns and trends, measure progress toward stated goals and objectives, and demonstrate the program’s value to the organization. Important stakeholders -- like the Board or a designated Board Committee, will appreciate the documentation and quantitative evidence showing the benefits to the organization of its compliance program. Well selected KPIs also help to build the business case for resources and executive buy-in to supporting a vibrant and effective compliance program.
This presentation covers:
- Establishing the effectiveness and value of the compliance program is required, but it’s easier said than done. Learn which KPIs to use and how to use them.
- Use KPIs to build objective, data-driven evidence to bolster the business case for resourcing and funding an effective compliance program
- Like other departments in the organization must do, use KPIs to build a budget and document the value proposition (and return on investment) generated by an effective, well-managed compliance program.
- Develop documentation for defensibility by leveraging collection, reporting, and strategic use of data through well-chosen compliance program KPIs and technology solutions.
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